Trust and Setup Centre

Privacy and security

How we protect student and staff data.

• How we protect and manage school dataA plain-English summary: storage, access, retention and breach response.
• Privacy PolicyWhat we collect, why, and your rights.
• Data Processing AgreementOur commitments as your data processor, including the sub-processor list.

Contracts

The terms that apply when your school uses Thinking Mode.

• Terms of UseThe rules for everyone who uses Thinking Mode.
• Customer AgreementThe terms for paid subscriptions.
• Service ScheduleHosting, availability and support response times.

IT setup

Get Thinking Mode working on your school network.

• Allow listThe hosts to allow on your web filter, firewall or proxy.
• Network CheckerTest from a school device that every required service is reachable.
• Signing in and two-step verificationSingle sign-on with Google or Microsoft, and 2FA for staff.
• Canvas setup guideAdd Thinking Mode tasks to Canvas and post results back.

Contact us

• Privacy and securityprivacy@thinkingmode.com
• Help and setupsupport@thinkingmode.com